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04 / Leadership reporting / 25 stores across five states

How a 25-store operator superpowers its leaders with Clave

People stay in the loop for coaching, judgment, hospitality, and franchise relationships. Clave handles the reconciliation, reporting, and administrative work that slows them down.

20+ hours
saved every week compiling updates
100+
store-level insights reconciled each week

Before Clave

Every weekly review began with another round of administrative work.

Sales, labor, guest feedback, mystery-shopper scores, and payroll policy lived in separate places. The team had to gather the data, reconcile the periods, identify what mattered, and rewrite the update for each leader.

That preparation repeated every week across 25 stores before anyone could coach a team, solve a restaurant problem, or make a decision.

The goal

Superpower the team without taking the people out of the work.

Coaching, judgment, hospitality, and franchise relationships stay with the people closest to the operation.

Clave handles the report building, number reconciliation, first drafts, and policy retrieval that do not need a leader's time. The team reviews the answer, adds judgment, and takes action.

With Clave

Leaders start with the answer and use their time to lead.

The weekly sales recap arrives with the outliers identified. Labor actuals become leader-specific reviews. New mystery-shopper scores become the next WIG communication. Payroll rules are available inside the employee question.

More than 100 store-level insights are reconciled each week. Leaders use the context and first draft to make a better decision instead of rebuilding the report.

Clave superpowers our leaders with the numbers, the context, and the first draft before the week starts. We spend our time making decisions instead of rebuilding reports.
Philip Scotton, 25-store operator
Philip Scotton

The workflow

Leadership starts the day with the three things that matter

Every morning Clave scores the portfolio across sales, labor, COGS and open shifts, then sends leadership the three highest impact actions.

Weekly leadership workflow

  1. Connect the weekly sources

    Sales, labor, feedback, mystery shops, and operating policy

    automatic4 hrs
  2. Reconcile the portfolio

    Normalize periods and compare all 25 stores

    automatic6 hrs
  3. Find what needs attention

    Outliers, misses, changes, and policy questions

    automatic4 hrs
  4. Prepare each leader's update

    Sales recap, labor review, WIG note, or payroll answer

    prepared6 hrs
  5. Review, coach, and decide

    Leaders add judgment and take action

    humanleadership time

With Clave: Ready to review / By hand: 20 hrs prep

What changed

Before Clave

  • Pull every source separately
  • Reconcile periods and stores by hand
  • Rewrite updates for each leader
  • Search SOPs during payroll questions

With Clave

  • More than 100 insights arrive reconciled
  • Each leader gets the right context
  • Clave prepares the first draft
  • People coach, decide, and act

See it work

The same workflow, recorded inside Clave.

Start for $0.35.

Connect the systems you already run. Value in the first week, $199 per integrated store per month after the first 30 days.

How a 25-store operator superpowers its leaders with Clave | Clave customer story